Questions, answered honestly

Including the awkward ones. If something here isn’t clear, contact us and we’ll answer properly.

Are the astrologers real people?+

No — and we’re proud of that. Every guide is an AI specialist, clearly labeled. That’s why they answer instantly at any hour, never judge, remember your chart perfectly, and cost a fraction of per-minute human consultations.

How accurate are the calculations?+

All planetary positions, Kundli charts and Guna Milan scores are computed by the Swiss Ephemeris — the same astronomical engine professional astrology software relies on — using the Lahiri ayanamsa for Vedic calculations. The AI writes the interpretation; it never invents the math.

What does it cost?+

Your daily horoscope is free, forever. Deeper readings use Cosmic Coins (packs from ₹349 / $3.99). A Chat Pass at ₹299 / $1.99 a month covers astrologer chat alone, or go unlimited with Premium at ₹999 / $12.99 per month. India is billed in rupees with a GST invoice; everywhere else is billed in dollars through our merchant of record, with a receipt emailed, and you can download it anytime from Settings. There are no ads anywhere, and prices are always shown before you spend.

Is my data private?+

Your birth details and conversations are used only to generate your readings. We never sell your data, and you can delete your account — and everything with it — anytime from Settings.

Is this professional advice?+

CosmicFlow is for guidance, reflection and entertainment. For medical, legal or financial decisions, please consult a qualified professional.

What happens if I run out of coins mid-reading?+

It cannot happen. The cost is checked and shown before a reading starts, and if generation fails for any reason the coins are refunded automatically — a paid reading either delivers or costs you nothing.

What happens to my palm photos?+

They are sent to the vision model to produce your reading and are not stored on our servers afterwards. The reading text is kept in your history; the images are not.

Can I delete my data?+

Yes. Settings → Delete My Account removes your profile, birth details, readings and conversation history. Deletion is immediate and permanent, as required under India’s DPDP Act.

Still stuck? Get in touch · See pricing · How the charts are computed